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Memo to the people at Yahoo! account services

Posted: November 18th, 2009 | Author: Meg1 | Filed under: Life, fmp | 3 Comments »

When forcing someone to set security questions/answers in order to log in to a Y!Group, don’t ask them a name-based question (last name of first boss/first name of oldest cousin etc), allow them to provide an answer (sue, kim, ian, bob, tom, sam, jim, ann, etc) and then throw a strop that the answer needs to be at least 4 letters long.

With respect, if that was the case, you should have informed the parents a while ago, because you asked me for their name and THAT’S THEIR NAME.

Alternatively, you could always specify the minimum length requirement at the time of providing security Question/Answer couplets, instead of telling users they’ve done something wrong.

3 Comments on “Memo to the people at Yahoo! account services”

  1. 1 Jemima said at 8:29 pm on November 18th, 2009:

    Could you please try to buy something online with a Visa card? Whoever designed the absurd password restrictions on the ‘extra security’ need to get a memo.

  2. 2 Ted King said at 12:37 pm on November 22nd, 2009:

    How about those Flash games that tell you to upgrade your plug-in when you have the latest version of Flash 9 ? And when you take a look at the raw page it seems to be locked on an earlier version of Flash 9. Basically, ALL web pages that are non-vanilla should have an “Environment :” footer for people to refer to when something glitches. There’s a gremlin named Murphy on every team.

    P.S. I’m one of those people who have been burned by Flash 10 interrupting my web visits to various sites with bogus security warnings.

  3. 3 Daniel said at 4:03 pm on November 23rd, 2009:

    I really despise the way that Yahoo is linked with Flickr.